Bank of Colorado Main Ave, Durango, Colorado

Bank of Colorado Reviews

3.8 stars based on 9 reviews

Featured Comments:

• R

  ROBBIN HALL

  5.0

  Appreciate the quick response from Raquel at the Durango Branch and the Resolution. Thank You.

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  Response from the owner

  Thanks for letting us know about your experience.

• C

  Cody Young

  1.0

  Edited: response to the reply from the Bank and end of review. ** They are not a local Colorado bank ** ** they are a national chain known as Pinnacle ** Was just told by a Sandra that they were being nice by only borrowing my money for 3 days instead of 7. without any warning is a large sum of money is withheld from my account. Stay away from the Bank of Colorado and any bank operating under their Pinnacle corporate name. A great thing to experience the week of Christmas. Hah. A bank that started in Nebraska is as local as it gets for Durango, Colorado bank options. There are a few local credit unions and a couple banks that started locally or in Colorado. They were so successful other larger banks bought them out (First National and Alpine Bank). I rather talk to the police over felony theft charges than a branch president.

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  Response from the owner

  Cody – we’re sorry you had a negative experience. For privacy reasons we can’t address any account related issues here. Please contact the Branch President if you would like to discuss your experience directly so we might understand how to better serve you. We’ re proud to be part of the Pinnacle network of family-owned banks. Our family started in Nebraska, but with some ownership right here in Colorado, we are as local as it gets.

• D

  Dean Jacobs

  5.0

  GREAT BANK! I've been a customer since they opened...UNFORTUNATELY their new receptionist is more interested in playing on her phone than helping customers. Today I waited 30 minutes in the lobby as other patrons who came in after me were taken care of. When I finally approached her, she quickly dropped her phone and actually faked an incoming call! You know, no ring? Thankfully one of the ever helpful tellers saw me just standing there and offered assistance. With so many people out there looking for an opportunity these days, I'm sure BOC can do better. I was just blown away...

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  Response from the owner

  Dean, thank you for the review. We appreciate your loyalty to our branch in Durango. Your experience at Bank of Colorado is very important to us, and we thank you for your feedback.

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