Barton Creek Auto Credit N Interstate 35 Frontage Rd, Kyle, Texas

Barton Creek Auto Credit Reviews

1.6 stars based on 16 reviews

Featured Comments:

• A

  Angie Martin

  4.0

  All I can say is that if you pay your bills timely, there are no issues. I got my vehicle from a disreputable dealer in Kansas City who financed me through Barton Creek in September of 2014. I was rebuilding my credit and had no real choice. I had my payments set up to automatically come out of my account every two weeks. They came out like clockwork for three years. Then I went on vacation and forgot my truck payment was coming out. I called them and they easily let me defer the one payment and move it to the backend of the loan. Then I stopped having the payments auto-withdrawal. Not that I wanted to stop paying, but I like to have control. I said I would just call or text (they gave me a number I could text anytime - was fantastic because I hate phone calls) when I wanted to make a payment. So I did this for a couple of payments, and then I realized every payment they were charging me $5 for the payment over phone/text. I said nope, and started mailing them an autopay check from my bank account. But, that being said, I have had no real issues with them. I literally just saw all of these reviews when I came on to google the phone to call and make my payoff. That is another thing. Pay attention to your payoffs!! At some point it becomes way easier and cheaper to pay it off than to continue to pay. I paid off $885 today, but if I had continued to make my payments through May, I would have paid at least twice as much. So again, if you need to repair credit and don't have an issue making payments, they are fine to do business with.

• B

  Briana Love

  1.0

  Don’t even want to give them 1 star. - very unprofessional - don’t answer calls / or return calls when voicemails are left - don’t keep promises on account that they verbally agreed to - rude - you have to tell them to do something in regards to your account multiple times before anyone will do it. - manager is unprofessional and doesn’t guide staff to make sure accounts are accurate. My account was messed up on their behave for over a year!! And still is. Been calling and no one answers. Only cartopia answers but they can’t do anything to your account. - I do not recommend

• A

  Amy Martinez

  1.0

  The worst! The make up lies and never stick to helping you like they say they will!!! Go elsewhere this is not a good place & the staff is beyond rude!!!

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