BayPort Credit Union Marshall Ave, Newport News, Virginia

BayPort Credit Union Reviews

3.2 stars based on 7 reviews

Featured Comments:

• C

  Christy Love

  5.0

  I have been a member for about 5 years, recently visited the Marshall Avenue Branch in Newport News where I had the pleasure of being help by Shalisea (probably not spelled correctly). She is an awesome young lady. She is personable, knowledgeable and very pleasant. We talked while she did my transaction and made my banking experience great. She is an asset to the Bayport team.

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  Response from the owner

  Hi Christy, thank you for the kind review! We are thrilled to hear you are receiving such great service. If you need any assistance, please do not hesitate to reach out. www.bayportcu.org/contact/

• M

  Milton Pierce

  1.0

  I tried to open a checking and saving account. The employee passed over me twice and helped someone else. I guess they don't want my money. Poor customer service.

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  Response from the owner

  Thank you for the review Milton. Your business is very important to us and we always want to ensure each of our members and potential members receive the service they deserve. If you are ever in need of any assistance please do not hesitate to reach out. https://www.bayportcu.org/contact/

• C

  Chad Carlson

  1.0

  My Great Grandmother banks here. She has to call in to hear her balance. We write her checks so she can pay her bills and she signs them. We have had Vickey Helmick call and accuse us of writing false checks and our grandmother not knowing it. Definitely closing our accounts, this was a horrible experience and this kind of customer service is ridiculous.

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  Response from the owner

  Hi Chad, thank you for the review. We are sorry you did not enjoy your banking experience. If you would like to discuss the issue further please do not hesitate to reach out. https://www.bayportcu.org/contact/

More reviews (4)