BayPort Credit Union N Main St, Suffolk, Virginia

BayPort Credit Union Reviews

3.2 stars based on 14 reviews

Featured Comments:

• V

  VIRGINIA CARRINGTON

  5.0

  I enjoy using BayPort CU. My Delta Community Union in Atlanta allows me to be able to send money to my account and withdraw finances. Since Iive just down the street is also another bonus🤩

• B

  Brandi Horton

  1.0

  I wish I could I could give them negative stars, by far the worst credit union to do business with, I was assured that the stop payment on a car loan that had been paid off was cancelled and they took their money anyways and offered no help and told me it would be up to 5 business days to get the money into a BayPort savings account that I could draw out the money. Horrible customer service and was given the run around by 3 different employees to only be told my money would not be credited back to my account !

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  Response from the owner

  Thank you for sharing Brandi. We're sorry to hear that you did not enjoy your banking experience. We’d love the opportunity to address the issue directly. We hope you reach out to us today. https://www.bayportcu.org/contact/

• e

  ecountre

  1.0

  Horrible credit union, hidden fees around every corner. Took 3 month to get auto pay set up for vehicle, kept sending me in circles. No one can tell you anything, couldn't take payment over the phone etc. Never again, BE WARNED!!!!!!

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  Response from the owner

  Thank you for sharing. We work hard to ensure our banking is easy and convenient through our many tools in our Online and Mobile banking. If you still need assistance setting up your accounts, we hope to hear from you soon to help. https://www.bayportcu.org/contact/

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