BECU credit union 28th Ave, Seattle, Washington

BECU credit union Reviews

4.0 stars based on 19 reviews

Featured Comments:

• R

  Rachel Sommer

  5.0

  Albert S. did a great job helping my parents this weekend!😊 He is very friendly and helpful!😊

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  Response from the owner

  Hey Rachel, Thank you for taking the time to share your experience. We're thrilled that Albert left such a great impression! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.

• E

  Emma Yu

  2.0

  Long wait at this location. Got here at 1:25pm and waited roughly 30min just to remove hold on my zelle account. Please value my time as much as I do for you (for example, I saw one associate leaving the desk for lunch despite of long line and I respect their lunch time). They could have at least acknowledged or informed us it would take some time.

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  Response from the owner

  Hi Emma, we would like to thank you for taking the time to leave valuable feedback and we apologize for the experience detailed in your review. We understand that you may be frustrated, and would appreciate it if you could give us the opportunity to speak with you. Please email BECU at [email protected] and provide your full name and phone number. Thank you.

• N

  Nick

  1.0

  Trash workers. Signed in an got skipped by 5 people who go there after me. Don’t go here the staff really dont want to help people

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  Response from the owner

  Hi Nick, we apologize that you had a less-than-ideal experience, and we appreciate your candid review. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes. Please contact us at your earliest convenience by email us at [email protected]. Please provide your name, a good phone number and a brief description of your situation. Thank you

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