BECU credit union Valley, Washington

BECU credit union Reviews

3.2 stars based on 24 reviews

Featured Comments:

• S

  Suzane Martin

  5.0

  This is the Best credit union I've ever had! They're always helpful, very nice, easy to get along with. They are so quick to help you out with any and all of your banking needs. To belong to this credit union, you will be happy with everything. You will be so much wiser to be a member of BECU credit union! I'm glad I found it. I'm not going to any other bank or credit union. You truly can't do any better. I've done my share of searching for the Perfect credit union. Banks are not safe for your money 🤑, like a great credit union. Safest bet is with BECU credit union!!

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  Response from the owner

  Thanks for the great review, Suzane. We definitely strive to provide positive experiences for our members and we’re glad to hear we met your expectations. We’ve shared your compliments with the team! Have a great day!

• M

  Michael Carr

  1.0

  wow in looking at the other views, I think I will avoid this bank all together thanks for avoiding a mess.

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  Response from the owner

  Hello, Michael. Thank you for your review. We're sorry this is the impression we left you with and we’d like the opportunity to chat with you further. If you’d like to be contacted, please email us at [email protected]. Please provide your name, a good phone number and brief description of your situation and we'll follow up with you. Thank you.

• K

  Keith Sparling

  2.0

  I had a simple question about deposits to my account. I can't even speak to a live person... there doesn't seem to be any customer service at all. Just computers and machines, and a bunch of hoops to jump through. And a 10 minute wait just to speak to someone, is not good customer service by any means. Matters are often urgent, and BECU is not... I'll call a bank to get my question answered, they take my calls. Not happy.

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  Response from the owner

  Hi, Keith. Thank you for your review. We're sorry this is the impression we left you with and we’d like the opportunity to chat with you further. If you’d like to be contacted, please email us at [email protected]. Please provide your name, a good phone number and brief description of your situation and we'll follow up with you. Thank you.

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