Bellco Credit Union E Orchard Rd, Greenwood Village, Colorado

Bellco Credit Union Reviews

1.8 stars based on 77 reviews

Featured Comments:

• N

  Nishan Kumaraperu

  5.0

  UPDATE: I was contacted earlier this year by a Bellco Manager named Jennifer Bobbin. She introduced herself and asked me to tell her my story in detail. I explained at length about my horrible past experience with Bellco that resulted in my credit being destroyed [due to constant miscommunication about a mutual debt that I had no control over]. Jennifer said she had had the opportunity to look over the years long information in my file and she agreed that a serious mistake had been made. She said there was little she could do about the past, but she did have the authorization to update my file to paid in full, and delete the charge offs to my credit score. I just want to say here that Ms. Bobbins really stood above the rest of the folks I've dealt with over the years. She was professional, caring, honest, and really on top of things with my situation. She gave me updates along the way and spoke to the credit reporting agencies on my behalf. Needless to say, within the next 3-4 months or so, my credit score reflected close to what it should have been before the incident that destroyed it. As such, I will say that over the years, Bellco's customer service has improved dramatically - at least in some departments. I truly hope they continue to hire individuals such as Jennifer Bobbins to handle customer issues from here on out. Thank you for your help, Jennifer - you've renewed my faith in Bellco Credit Union!

  ---

  Response from the owner

  We are so relieved to hear this, Nishan and really appreciate you taking the time to share this update. We will be sure to pass along your kind words to recognize Jennifer! Sincerely, Bellco Credit Union

• D

  Devin Gutierrez

  1.0

  THIS IS NOT A BELLCO IT IS JUST AN ATM OUTSIDE THAT DOESNT WORK!!! DO NOT GO HERE AND WASTE YOUR TIME!!!

  ---

  Response from the owner

  Hello, Devin. Thank you for sharing your experience. We are truly sorry to hear of any troubles. For a list of Bellco Branches you may visit us at www.bellco.org/branches. If you would like for someone to contact you regarding your review please consider emailing us at [email protected]. - Ashley

• J

  Jared Young

  1.0

  Worst and rudest customer service I have came in contact with. They don’t care about customer nor are they willing to help over the phone. I am happy I closed my account due to how rude they are.

  ---

  Response from the owner

  Thank you for sharing your feedback, Jared. We are truly sorry to hear of any frustrations. To better understand your experience, we hope you will consider emailing us at [email protected] with further details and your preferred phone number. Should you need additional assistance, that email is also a good place to contact us. We appreciate your membership and hope that we can restore your confidence in Bellco. -Ashley

More reviews (74)