Black Hills Federal Credit Union E North St, Rapid City, South Dakota

Black Hills Federal Credit Union Reviews

3.3 stars based on 22 reviews

Featured Comments:

• M

  Mitchell McQuay

  5.0

  Always been the best! Been my bank for life. Great service

• E

  Elizabeth Hill

  1.0

  I am new in town. I was in last week to take care of some.business with my landlord that this credit union handles. I was pleasant, and cheerful. One of the tellers who helped me, a young woman, was really rude to me. Her attitude was all off and she never made eye contact with me while talking to me.. She acted like I was bothering her. I really don't want to go back there but I have to. Surely the credit union can get someone who can at least be polite to customers. If it happens again, I will file a complaint with the manager while I am there. Lastly, I will not open an account here, ever!!!

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  Response from the owner

  We are disappointed to hear you had an unpleasant experience. We pride ourselves on service to our members and visitors. We’re here to help, and we encourage you to ask to speak with the manager if you encounter an issue in the future. Thank you for your feedback!

• S

  Sally Mutsch

  1.0

  I have been a member with this bank for over 30 years. My husband and I both have accounts here. We will be taking our money out and going to another bank. Do not have a joint account with someone that might overdraw themselves on another account because the bank will take the money. It doesn't matter if they are a kid. The bank shouldn't let them overdraw in the first place.

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