Blue Federal Credit Union - 7th Avenue E 7th Ave, Cheyenne, Wyoming

Blue Federal Credit Union - 7th Avenue Reviews

2.5 stars based on 49 reviews

Featured Comments:

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  Josh Ziemann

  5.0

  I recently was a victim of fraud where money was taken out of my account. The same group also tried to take money from my savings, however it was blocked by Blue. I went into the branch to report the issue, and I was greeted by NIck. Nick was awesome and exemplified customer service. Nick was able to resolve my issue in a timely manner leaving me more than satisfied with Nick and Blue FCU's problem handling. I have been a member for 25 years, and because of their customer service I will remain a member! Thanks Nick!

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  Response from the owner

  Hi Josh, thank you for taking time to share feedback regarding your experience with Blue Federal Credit Union. We are happy to hear you had a great experience with us, especially regarding working with Nick and the 7th avenue team. We appreciate your membership at Blue Federal Credit Union as we strive to be your life-long champion.

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  Tom Lee

  1.0

  I don't like to admit that I make mistakes but walking into this Bank to try to open an account without reading the reviews was a mistake all the bad things that you read on The reviews are true these people are arrogant presumptuous and have no regard for the people of Cheyenne they are definitely in it for what they can get from you not for what they can do for the people of Cheyenne it's a sad thing that they open their headquarters in Cheyenne and comment to their response I feel it was very patronizing if you think the people of Cheyenne are going to be pushed aside with a common response and that'll be the end of that I think you'll find the people of Cheyenne or a little bit different than that you have to work to gain people's trust here but you can be easily discredited

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  Response from the owner

  Dear Tom, thank you for sharing your feedback. We have sent this to the manager of the branch you visited, who will address it with their team. We appreciate you taking the time to share your experience so that we can improve and better serve our community.

• K

  Kayla Armstrong

  1.0

  1st time customer, i called customer service to make auto loan payment, they were NO HELP. CAN I SCREAM REFI

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  Response from the owner

  Hello Kayla, thank you for your recent feedback. Again we are sorry to hear that you have had issues with making a payment over the phone. This is certainly not the experience we strive for our members to have. We would like to learn more as we seek to improve and better serve as your life-long champion. Please send us an email at [email protected]. Thank you.

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