BMO Harris Bank S Harlem Ave, Palos Heights, Illinois

BMO Harris Bank Reviews

2.5 stars based on 13 reviews

Featured Comments:

• A

  Ashley Gill

  5.0

  I usually get off of work at 4:30PM and I needed to create a bank account ASAP. I called ahead which took about 5 minutes to reach someone, but when I explained the situation and that I would be there by 4:40-4:45 (this location closes at 5) Yesinia agreed to helping me open my account with only little time to spare. It took about 20 minutes when I got there and the experience was so wonderful, especially due to the circumstances. I did attempt to create the account online, but I didn't have another bank account to put my funds into, so the process was probably easier than usual, but I was given excellent customer service and I felt very valued. I definitely recommend coming here and if you're a late worker like me you should call and explain the situation they will help you out as much as they can. Thank you again!

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  Response from the owner

  Hi there Ashley! Thank you so much for taking the time to share these kind words and this amazing experience with us. We appreciate you being a part of our BMO community, and we'll be sure to share this with our team! - BMO Digital Care Team

• A

  Alexandria Le Xendrax

  3.0

  Old person banking. Everything takes 400 years. My bank (this branch) takes longer to do everything than my friends banks or my other accounts. My sister and I went to cash escrow checks from a property selling. My sister needed to open an account, I have been here for years now. They denied her opening an account for having security measures for her identity put in place by our lawyer. Said that it would need to be reversed first, mind you I opened my account with the same security measures. We thought it was odd but said that was fine. I deposited my check (obviously a larger amount, however, from an escrow account.) My sister said she felt weird about it and went and opened a new PNC account and was fully funded for the same five figure check in three days....while I still don't have my deposit and it's been 11 days. If you actually do anything quickly go to a different bank. This place is not for movers.

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  Response from the owner

  Thanks for reaching out to us, Alexandria. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please email us at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• R

  RM Trib

  4.0

  I guess everyone has an opinion, good or bad about this branch, but I’ve found them to be extremely courteous and helpful during the 12 plus years I have been coming to this branch. True sometimes the wait can be longer than we would want, especially on weekends, but there is a pandemic taking place and we just need to have a little patience as staff try to do their best with the resources they have. I think they are doing an exemplary job given the current circumstances.

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  Response from the owner

  Hello there! We really appreciate you taking the time to leave your review and are happy to learn that you've had positive experiences at our S Harlem Avenue branch. We will share your feedback with our management team at this branch. Thank you, BMO Digital Care Team

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