Bridgewater Bank Hennepin Ave, Minneapolis, Minnesota

Bridgewater Bank Reviews

3.7 stars based on 16 reviews

Featured Comments:

• N

  N Master

  4.0

  Excellent employees and management that go out their way to help the customers, this location is busy sometimes especially during the rush hours.

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  Response from the owner

  Thanks for the thoughtful review! We hope to see you at our Uptown branch again soon.

• E

  Erik The Red

  1.0

  What a joke of a bank. I was written a check, and went into this bank to cash it. The check was drawn on this bank. I was told there was a "fee" to cash the check I was written by THEIR CUSTOMER. Why are banks charging people to cash checks written by their account holders? The banks answer to that question was "Because we give you the cash". Are you kidding me? And if I deposited the check into my own bank, would they charge a "fee" still? Nope. Just the guy walking in, written a check by one of their account holders. Why not charge "their customer" this fee? They just do it because they can, and there is really nothing we can do about it. Another way these banks take advantage of people.

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  Response from the owner

  Hi Erik, we apologize that you had a negative experience. To protect the bank from fraud, it is our policy to charge a small fee for cashing a check for anyone who is not a Bridgewater client. We understand this may have been frustrating, and welcome you to contact us at [email protected] if you'd like to discuss further.

• J

  Jack Carlson

  2.0

  Very slow at the drive up windows processing deposits, short vehicle lines, three lanes open, but only one person stationed on the service counter. Also be sure to double check amounts entered. Had to correct teller a couple times on amounts written on check, as well as correct the teller inside who shorted me 100 dollars on a large cash deposit. But I do agree, they are friendly.🙄

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  Response from the owner

  Hi Jack, thank you for taking the time to leave us a review and provide honest feedback. It’s our top priority to provide the best local support to clients like yourself - and your input helps us understand how we can improve. If you’d like to connect further about your experience, please reach out to us at [email protected].

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