Broadway Bank - Kerrville Financial Center Main St, Kerrville, Texas

Broadway Bank - Kerrville Financial Center Reviews

3.4 stars based on 7 reviews

Featured Comments:

• M

  Melani Forks

  5.0

  I’ve had a long history with Broadway bank. My mom was with Broadway for at least 50 years. She had her trust account and her regular banking account there. They always kept her finances safe. We originally were with Broadway in San Antonio. When I moved to Kerrville 16 months ago I was so glad Broadway was here, even happier to find out they were as friendly as every branch in S.A! My dad is now in memory care in Bee Cave (Austin) and my brother has access to a Broadway bank right by my dad, so convenient! Love supporting a Texas institute as wonderful as Broadway Bank!

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  Response from the owner

  It is stories like yours that make every day a great day to be a Broadway Banker! Thank you so much for sharing your experience with us. We are proud to serve our customers with first-class customer service and support them whenever and where ever they need us.

• C

  Cheryl

  1.0

  Underhanded business practices, charging customers to honor their own checks. Rude staff that laughed at customer's concerns and used a childish "everybody is doing it" argument to reiterate company policy- Iris at the Kerrville branch in particular. Very disappointed in this banking institution and their employees. In addition, the bank called my employer to ask what service I provide because the bank did not like me issuing a complaint about their institution. This is further demonstration of the unethical business pracitces of this bank. Be careful with complaints, apparently they will try to get you fired.

• K

  Kylie N

  1.0

  So disappointed with the drive thru bank at this newly built location. The fact that there are only two lanes in the motor bank (one of which is commercial and very difficult access from a car anyway) makes this new location an absolute disappointment. Having such an ineffective motor bank in the midst of COVID-19 is sad indeed! I definitely do not recommend this bank/location if you regularly use drive thru banking assisted by a bank teller.

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