Cape Coral New Homes by Holiday Builders & HB Value Homes Chiquita Blvd, Cape Coral, Florida

Cape Coral New Homes by Holiday Builders & HB Value Homes Reviews

3.4 stars based on 40 reviews

Featured Comments:

• K

  Kevin Doyle

  5.0

  An honest review of Holiday Builders. Tina, Paul and Rick were great to work with. A shout out to Mida for getting us moved in so quickly! Yes, there were some hiccups along the way but it happens. Holiday Builders ended up making our home even better with the step down garage (lower sloped driveway) due to the hiccups. Our cabinets took 5 months to come in which significantly delayed our home. If Holiday could have adapted faster to other suppliers we could have been in sooner. It ended up costing us 30K more for our pool due to this delay and material increases on our pool. Sooo...I have 30K cabinets now. But it was worth it in the end. Holiday honored their contract with us in an ever increasing cost environment and I respect that! We feel we selected the builder that had the best value and it turned out to be the correct decision. They did an excellent job and we are very happy with our new home! They are an employee owned company and treat veterans very well. Thank you so much! Thanks for everything Holiday Builders and we hope to work with you again soon when our family members decide to move to Cape Coral.

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  Response from the owner

  Mr. Doyle: We can't thank you enough for your review. You clearly articulate the challenges in homebuilding in today's environment. We hope your review will help others who are considering building, or in the process of building. But mostly, we appreciate your choosing Holiday Builders to build your new home. And you're right - we love our veterans. Thank you for your purchase, and thank you for your service. May you have many years of joy in your new home.

• J

  Jessica Fajardo

  1.0

  I used holiday builders to purchase my home on 02/2021 they said they would have the house built in 6 months or so …it was delayed a few times with no specific date to have it done delayed after delayed . I was finally able to close on it this year a month ago on 05/31/2022 ! To find out the the guest bath has a huge crack that they have painted..it peeled off and there’s a water leak.I have called them…they said they can’t do anything because i had to caught it earlier before the closing .they changed my project manager twice … they painted the outside pad and with the rain it's peeling off it looks horrible.the sliding door when it rains the water leaks inside into the carpet …they say that that’s the way the door it’s designed and they can’t do anything about it .. it’s a horrible experience. Having to call and set up appointment and they come and then they said that they can’t do anything to resolved them .I just wanted to warn people… make sure you go through everything before closing. And don’t rely on their word that they will fix it afterwards that it has a year warranty because they will not take care of it

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  Nicole Shelton

  1.0

  I have been waiting to write this review since shortly after I signed my contract. Our home took 1.5 years to build and if you are looking for a great experience as a first time homebuyer with a builder who provides quality, communication, and assuarnce. This is NOT the company to use… my problems began the day I went to view their models and availability. I was given a lot sheet that had pricing. My realtor and I specifically asked if the lots thats said $0 were included, the sales rep I think her name was Gina advised that they were. We chose the highland model, sat down to sign, gave the address of the lot we chose and were told it would be an additional 40k as lots were not included. Both my realtor and I verified that they were with the sales rep. Apparently the rep was new and gave out their internal sheet. The price with the lot was almost 100k off budget from what was originally discussed. They came out with another model with lot included to try and get us to sign. We chose to sign only because at the time they advised us it would take approximately a year to build which lined up perfect with our lease and the model the presented worked fine for our family and was within our budget. It took almost 6 months for them to even pour slab to begin the home and that’s when the real problems started. During the construction process I had FOUR different construction managers over the course of a year and a half. I totally get it’s hard to keep employees etc but this was a little much especially since none of them communicated with their successor. Our biggest problem was with permitting specifically, as a homeowner I shouldn’t be doing holidays job and yet for MONTHS, I went unpaid to do their work. I advised them my well permit would expire on 3/14/22 on March 11th. My construction manager assured me corporate would get it taken care of. Well closing time came and guess why we couldn’t close? That permit was never pulled again. They proceeded to tell me it would be WEEKS as the county was backed up and city. I busted my tail and called many people I knew and was able to finally have our permits pushed through with ZERO help from Holiday. We failed COUNTLESS inspections. My credit was ran more than 9 times during the home building process, my rate lock fees were outrageous as I had to extend THREE different times due to their failures and neglect. And they had the audacity to tell me they wouldn’t cover the rate lock fees. I SCREAMED and begged for a supervisor or manager sooo many times it’s not even funny over the 1.5 years, finally 2 days before closing a supervisor called and agreed to get them to cover the rate locks for us and discuss all the problems I had during the process. This was a terrible process, painful, emotional and upsetting.

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  Response from the owner

  Ms. Shelton: Reading your review was difficult as we know that you endured a challenging build compounded by delays and rising interest rates. We are sorry for the misinformation you were given at the start of the process. We are aware that did not help your confidence level with our company. We continually strive to improve our processes, including our communication. Third party inspections are a check to ensure all work is performed to code. All inspections must pass to obtain a Certificate of Occupancy. We are glad your home is complete and you have closed. We wish this had been a better experience for you. We thank you for choosing Holiday Builders and wish you many happy years in your new home.

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