Capital City Bank W Green St, Perry, Florida

Capital City Bank Reviews

3.7 stars based on 4 reviews

Featured Comments:

• c

  connell beasley

  4.0

  This is not one of those full-scale extortion ring Big Shots like Bank of America or Stagecoach robbers like Wells Fargo, this is Capital City Bank and they're smaller and they are different. You can expect more personable hometown face-to-face support and service. They are not buying real estate on the moon, but they can get you taken care of and help you with your financial needs. I recommend taking a look at what they can do for you.👍🙂

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  Response from the owner

  Hi Connell! Your comment just made our day! We aim to make exceptional service the standard here, and it’s great to hear feedback on how we’re doing. It’s our pleasure being your Banker! Thanks so much for your business.

• C

  Chris Carlton

  1.0

  Banking with them was a mistake. They somehow messed up my son's debit card rendering it unusable and calling support couldn't fix it. They took money from my daughter's account without authorization to move it to one of my other accounts to cover a fee and when they were called on it the just shrugged and couldn't give a valid reason for why. There seems to be no accountability for their actions and they are generally unhelpful.

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  Response from the owner

  Hi Chris. We are sorry you are feeling frustrated and would love an opportunity to see how we can help! Since Google is not a secure forum, we cannot discuss your account here. However, we have bankers available by phone at 888.671.0400 weekdays between 8 a.m. and 6 p.m. and on Saturdays from 9 a.m. until noon. In addition, you can chat with us online at www.ccbg.com weekdays between 7 a.m. and 10 p.m. and Saturdays from 9 a.m. until noon. We appreciate your business and your patience as we sort out this situation.

• J

  Joyce Bruce

  1.0

  Do not bank with them. Was told they messed up a check took the money out twice. Tried to have them fix it and they said yes we messed up but you are just going to have to deal with it. Nobody is able to put the money back in your account and we won't do anything. They are to incompetent to handle your money and money will go missing out of your account from their negligence and you will just have to deal with it. Worst bank ever always a nightmare to deal with. This is not the 1st time they have taken money from my account in less than 4 months I have been there.

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  Response from the owner

  Hi Joyce. We are sorry you are feeling frustrated and would love an opportunity to see how we can help! Since Google is not a secure forum, we cannot discuss your account here. However, we have bankers available by phone at 888.671.0400 weekdays between 8 a.m. and 6 p.m. and on Saturdays from 9 a.m. until noon. In addition, you can chat with us online at www.ccbg.com weekdays between 7 a.m. and 10 p.m. and Saturdays from 9 a.m. until noon. We appreciate your business and your patience as we sort out this situation.

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