Capital City Bank N Young Blvd, Chiefland, Florida

Capital City Bank Reviews

4.1 stars based on 5 reviews

Featured Comments:

• L

  Linda Eldridge

  5.0

  Great bank to do business with

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  Response from the owner

  Hi Linda! Your comment just made our day! We aim to make exceptional service the standard here, and it’s great to hear feedback on how we’re doing. It’s our pleasure being your Banker! Thanks so much for your business.

• k

  kimberly Rubchinuk

  1.0

  Edit to add ... tried again today with them. Still SAME issues!!! Smh!!! If there was a negative star I would give this branch that!! Any other branch around the area is great!! I've about had it with the Chiefland fl office!! Smaller branches are so much better. Seems like they are forgetting how to do their job in Chiefland!! Each time I go their it has gotten worse. Mind u I have been with this company for 12+ years!!! Love them just not this branch!!

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  Response from the owner

  Hi Kimberly. We are sorry to hear you were disappointed by your visit at the office today but appreciate you sharing your concerns. At Capital City Bank, we aim to make exceptional service the standard, so we want to know about it when we don’t hit the mark. Rest assured, we are taking your comments to heart. We will share them with the manager of the office so the issue can be addressed. We appreciate your business.

• C

  Capt. Bob Roemer

  5.0

  Great place to conduct your financial affairs. Very friendly, knowledgeable staff. The office is always clean and you are greeted with a smile from a real human being.

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  Response from the owner

  Hi Capt. Bob! It’s our pleasure! We’re here to help and so glad we could be of service today. Providing exceptional client service is a top priority, and we hold ourselves to that standard. Thanks for making our day with your kind words! We appreciate your business.

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