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- Capital City Bank St, Nw 140th, Alachua
- Phone:
- +1 386-418-6000
- Website:
- https://locations.ccbg.com/capital-city-bank-34d837c97ce7
- Address:
- 15000 NW 140th St, Alachua, FL 32615, United States
- Hours:
- Tuesday9AM–4PMCLOSE
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Capital City Bank Reviews
3.8 stars based on 9 reviews
Featured Comments:
J
Jonathan Rawls
5.0
Opened up a business account few months ago, the lady whom assisted me was very polite and explained everything to me. She also made sure that if i had any questions that she would be happy to answer them. All in all I have no complaints at all.
Response from the owner
Hi Jonathan! Your comment just made our day! We aim to make exceptional service the standard here, and it’s great to hear feedback on how we’re doing. It’s our pleasure being your Banker! Thanks so much for your business.
J
John Simmons
1.0
This bank has some of the worst customer service personnel that I have ever had the displeasure of having to deal with . Do yourselves and your money a favor and give your business to other banks in town.
Response from the owner
Hi John. We are sorry to hear you were disappointed by your visit at the office today but appreciate you sharing your concerns. At Capital City Bank, we aim to make exceptional service the standard, so we want to know about it when we don’t hit the mark. Rest assured, we are taking your comments to heart. We will share them with the manager of the office so the issue can be addressed. Thanks very much for your business.
M
Maria Saona
1.0
Today had an ugly experience at the Alachua Branch, the customer service lady was inappropriate, disrespectful of my privacy, revealing the amount I received as the beneficiary of an account in front of third parties. Questioning me like she was not able to find out in the system the information she was looking for. She exposed every detail of a transaction occurred more than four months ago in front of third parties that had no right to get any information about that matter.
Response from the owner
Hi Maria. We are sorry to hear you were disappointed by your visit at the office today but appreciate you sharing your concerns. At Capital City Bank, we aim to make exceptional service the standard, so we want to know about it when we don’t hit the mark. Rest assured, we are taking your comments to heart. We will share them with the manager of the office so the issue can be addressed. Thanks very much for your business.
More reviews (6)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Tuesday :9AM–4PM
- Wednesday :9AM–4PM
- Thursday :9AM–4PM
- Friday :9AM–6PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–4PM
FAQs
1. How to Make Contact With Capital City Bank?
You may reach them at this phone number +1 386-418-6000. Filling out their online form on their website can be helpful.3. How Can I Take Out a Loan at Capital City Bank?
You can submit an online application on their website. If you need a same day loan, you can visit WeLoans for further details.5. What Happens If I Can't Pay Back My Loan?
You can talk with your lender if you expect to have difficulties paying your payments on your loans. Your lender may either agree to a different due date or allow you to defer payments for a few months.
2. Where Can I Find Capital City Bank? How Do I Locate It?
Capital City Bank is at 15000 NW 140th St, Alachua, FL 32615, United States. You can check the map to find the shortest path. You can find more similar loan stores here.4. Is Capital City Bank an Agency or a Lender?
Capital City Bank is a Bank. However, WeLoans, as a lending agency, can assist you in connecting with over 100+ lenders to get loans with soft credit checks.6. Is Capital City Bank Provide Bad Credit Loans?
Yes. But if you want to get a loan for bad credit, check on WeLoans.