Capstone Finance 6th Ave Se B Decatur, Alabama

Capstone Finance Reviews

4.4 stars based on 12 reviews

Featured Comments:

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  Sherry Painter

  5.0

  I love these folks gave me a loan and had everything ready for me WHEN i walked in. I have been doing business with them now for over a year and I call them my capstone queens highly recommend

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  Response from the owner

  Hi there, Sherri. Thank you taking the time to give us a 5-star rating and review. We really appreciate it!

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  Cathy Nicholas

  1.0

  I put one star because I walked into Capstone and it was like a funeral! No life! I asked where's Nicole because I'm used to being greeted and laughed with. I cried in front of them because I hated getting a loan after another loan! I felt comfortable getting loans with Nicole at Capstone. I ask where did she go. They said she was no longer here. I made a payment! Then I said let me just pay this off. I refuse to feel uncomfortable asking for a loan and walking out feeling even worse. You have to greet your customers! That makes you think twice and not want to get a loan or make payments. We are what keeps your business going. I just know wherever Nicole goes, she'll be great. I will follow!

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  Response from the owner

  Hi Cathy, Firstly, I would like to thank you for your patronage and for taking the time to rate us on Google. It is through feedback like yours that we can maintain and, when necessary, improve upon the services that we provide our valued customers. We are disappointed to see that you received anything less than an amazing experience. We strive to be as personable as possible with every person that walks through our doors. We sincerely extend an apology to you. We’d like to hear from you and learn more about your experience. If you wouldn’t mind, please reach out to us at 256-308-0035 or [email protected]. It would be greatly appreciated. We look forward to hearing from you and earning your business back.

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  Melissa Wallace

  5.0

  Have been a customer for a while now, always Love their employees that work there, they are always out to help you with any situation that might arise as I continue to be a customer cuz it has helped build my credit over the time being there thank you to the team of capstone finance keep up the good work

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  Response from the owner

  Hi there, Missy. Wow! We are incredibly grateful for the kind words and 5-star rating. And so glad we could be of help over the years.

More reviews (9)