Carrington Mortgage Service East 196th St, Westfield, Indiana

Carrington Mortgage Service Reviews

4.6 stars based on 210 reviews

Featured Comments:

• P

  Phi Nu PI

  5.0

  My mortgage company was changed to Carrington Mortgage Services and it has been a great experience. I’m a first time home owner and had a lot of questions. After speaking to Steven, a representative from Indiana, I’m so much more confident in the process. He was very patient, and knowledgeable and it was greatly appreciated. Thank you again Steven from Indiana. Keep up the great customer service. 👍🏾

• M

  Maseyree Mitchell

  5.0

  If you want a carefree mortgage experience, choose Carrington Mortgage Services. We purchased our home through them, and the overall experience was seamless and quick. We closed on our loan in less than 30 days.

• R

  R Tat

  1.0

  I can not wait til I refinance with another Lender! While I closed on my house in November of last year, the whole process was and is a nightmare! First my loan officer Bill Mellinger chastised me by question the purchase price on my home. Then after I had to be proactive with sending all my documents in, did not speak a word to me until 2 weeks left to close on my home. I was never assigned a loan processor until then and my loan fell out of processing at that time. Then they kept asking for documents they already had. Finally my realtor had to get involved to get the process rolling. Finally we closed a two weeks later. Then the could not get my escrow correct. After that I was charged on my new loan items from my old loan that was transferred to them from Chase. I had to call the VA in regards to my loan and how I was being overcharged. I actually got a VA personnel to correct them and end up having to have them credit my account on my new loan due to the overcharge. I will never ever use them again! I am sad that I had to give them even one star!

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