Cash Store E Roosevelt Rd, Lombard, Illinois

Cash Store Reviews

4.0 stars based on 10 reviews

Featured Comments:

• K

  Karen Whyte tha Whyte's

  5.0

  Stephanie and Diana has helped me each time I’ve visited this establishment. They were very helpful each time I went in.

  ---

  Response from the owner

  Thank you for sharing, Karen! We're happy to hear that Stephanie and Diana were able to take care of you and are glad that we could help!

• K

  Katrina Walker

  1.0

  This store is regulated by Illinois; a crooked state. So, If you have one loan out over a long time period; they will not approve your loan. I did have two, I paid one up in full These crooks will not let me obtain another one! The only problem I have with the Cash Store, is they dont tell you this before they take all your vital information. They sent me a pre approval. I also got the same preapproval through their site! They take your bank statements, routing and account numbers; also your proof of income. Then, they tell you that the state will not let you get the loan. You cannot get your personal information back! I asked Dustin, at their corporate; would it make since to validate someone through the state before you take their personal information. Dustin never answered, It was complete silence on the phone! It's too late for me; I just wanted to warn any potential customers. So, all your personal documents will not be in the Cash Store's possession. They claim that your information is only kept until an audit. But, I feel that the state and Cash store should make sure they only have true customers documents. It's a reason why they don't do a true preapproval, before they take your vital information!

  ---

  Response from the owner

  Thank you for bringing your experience to our attention, Katrina. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We have shared this information with the appropriate members of our management team and we'd be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205. Thanks, again!

• M

  Melissa Alvarez

  5.0

  The ladies here are so funny! I enjoyed being here through the whole process. Thank you so much for your help!

  ---

  Response from the owner

  We're glad you had a great time at the Cash Store! We love knowing we've helped, and we hope to see you soon!

More reviews (7)