Cash Store Texas Ave S College Station, Texas

Cash Store Reviews

4.3 stars based on 60 reviews

Featured Comments:

• c

  chantelle smart

  5.0

  I'm leaving this 5 STAR comment to all of my amazing customer's who have entrusted me in helping you make your financial decision in doing business with the cash store. Your kind words and awesome reviews mean so much to me. With your support I brought the 2.0 store ratings up to a 4.5. YOU GUYS ROCK. Please continue to refer your family/ friends because the cash store has the best customer service in town. I've laughed and cried with many of you..lol. Thank you for those who have shared your stories with me, But as of 11/30/17 I am no longer the Store Manager for this location. It was a pleasure in helping you to meet your financial needs and serving the community. Best wishes to you all.

• T

  T Merchant

  1.0

  The guy who answered the phone was rude. I asked can i fax my documents over i was at work “oh so you want to apply without coming in”. I don’t even want the loan anymore. These people are a joke! He sounded irritated because i was asking questions because I’ve never been to them so he just sit on the phone.

  ---

  Response from the owner

  We were very concerned to see your review. We believe that customer service should be a key focus at every company and we are sorry to hear that this was not the case with your experience. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• M

  Morgan Mcnutt

  1.0

  I highly do not recommend this place! I got a 590 pay day loan and I’ve have been paying on it for a while! I have made payments in store and money will still be taken out of my account, then when I go to see what’s going on they tell me nothing came out! I have asked them multiple times if they are gonna call me for my reminder to do it in the afternoon. I work nights and sleep during the day. I had to tell them 4 times to call after 4:30. But they kept calling during the middle of the day and not just once but 2 call within 30 minutes. Now I’m having an issue with them telling me how many payments I have left. This is the third time now that I have asked how many payments I have left and yet again I get told 2. Seems like I have been stuck on 2 for about 2 months. My last payment is the day of Christmas, so let’s see if that’s actually true.

  ---

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

More reviews (57)