Cash Store W Airport Fwy, Irving, Texas

Cash Store Reviews

3.2 stars based on 14 reviews

Featured Comments:

• F

  Follow me Bri_is_bre

  5.0

  Great energy ! Helped me on such a terrible day Fast and easy ! Those two are great people

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  Response from the owner

  Thank you for your 5-star review! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• N

  NDEYE MAGUETTE DIOUF

  1.0

  This is a horrible place to go to when you need money ASAP. They just sit there talking and laughing and they call their personal family members while the customer sit for HOURS waiting for help. For THREE days straight they kept telling me they have to verify my employment. No one is suppose to be at a cash store not more than an Hour or so. CAROLINE told me she will call me on Thursday when it’s verified. I called them the next day at 3pm and they still have NOT done it. I had to show up there so they can call my employer in front of me. And when she did, it was ALREADY LATE cause my HR do NOT work evening. I gave them everything they needed and they couldn’t do their job with all the time they have sitting there Playing “hard Worker” Why you make me sit there for HOURS just to end up with pending “employment verification” If you cannot do your job right then what’s the point of being there? They are NOT working and NEVER Helpful at ALL. I went to SPEEDYCASH at 5pm today the 06/03/22 and by 6pm I got out of there with the cash I needed.

• A

  Anitra Stowers

  1.0

  Unless you have 3 hours to spare, don’t even come to this place. On top of that, I called ahead to ask what all I needed to bring to apply for a cash advance. I brought everything, just to still have to leave and home to get my social security card! I needed the money, so I did it just to spend an extra hour to still get no money because my bank was closed, so they couldn’t verify if my account was active despite having proof on my phone showing current activity as of the very day! I could go on, but I won’t. I have never had such an experience. This was horrible.

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  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that customer service should be a key focus of every company and we are disappointed to hear this was not the case with your experience. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

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