Cash Store Nw State St, American Fork, Utah

Cash Store Reviews

2.0 stars based on 3 reviews

Featured Comments:

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  Tyler Morris

  1.0

  Terrible place to do business with! First off, it says they're in PG. That's wrong, they're in AF and apparently haven't been able to change their address for 10 years according to the old lady working the front. So after driving to the wrong place, I go to the right address after speaking to someone yesterday and clearly letting them know my situation, and yet after I arrived they told me I needed more documents! Very unprofessional, and their interest rates are ridiculous! More than a payday loan!

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  Response from the owner

  Hi, Ty. We are sorry to hear you had some confusion regarding our location. Thank you for bringing this to our attention. We looked into the issue and could not find anything with our address listed in Pleasant Grove. If you could reach out to us at your earliest convenience, we would like to learn more about where you saw us listed to hopefully correct the error. Thank you again!

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  Meghan Ortiz

  1.0

  Wow I am really not impressed I received an email mail offer and went to act on it and the guy actually said to look at all my options before I got a loan.... And then referred me to place up the street and said they are pros and would give me a better interest rate... I mean that's helpful but he really doesn't want to make his company business does he... So I guess I'll take him up on his information and go up the street... I would have gone there but he said he couldn't accept my email statement or pay stub I had to go print it off.... Everywhere I've ever gone has gone electronic this is the first place that is required to statement being printed off

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  Response from the owner

  Thank you so much for sharing your story, Meghan. We take pride in providing our customers with great customer service and it's disappointing to hear that you did not experience that during your visit. We have shared this information with the appropriate members of our management team and hope that you will consider us again in the future.

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  Amanda Snow

  1.0

  Worst place to ever go!!! They are crocks. If you try to pay off early they fight you saying you need to pay such amount or they won't accept any pay pffd. They don't want you to pay off because they I'll lose the interest they will make off you

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  Response from the owner

  Hi Amanda - thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would really like the opportunity to address your specific concerns over the phone. You can reach our Customer Service Department directly by calling 1-855-279-2205.