Cash Store Spencer Hwy, La Porte, Texas

Cash Store Reviews

4.7 stars based on 34 reviews

Featured Comments:

• E

  Emilee Champion

  5.0

  Miriam was absolutely amazing she was so sweet and so friendly. I was able to help me through a really difficult time 100% recommend speaking with Miriam!!

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  Response from the owner

  Thank you for your 5-star review, Emilee! We believe that customer service should be a key focus of every company, and we are happy to hear that Miriam helped make your experience a great one. Thanks again for doing business with us and have a great day!

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  Terrell Williams

  5.0

  Miriam Gutierrez was very helpful with getting my cash advance loan. Will recommend visiting her when n the area!!!

• A

  Alyssa Rodriguez

  5.0

  This review is for Miriam Gutierrez, store manager of the cash store located on 9001 Spencer highway. I walked into the store approximately around 5:30pm, she had let me know there was a couple of customers ahead of me and gave me the information to prep the paperwork needed. While waiting, not only did she keep reassuring me and the woman next in line that she would be with us shortly, I also noticed she was multi tasking between two other people at the same time, meeting their needs, and making sure she did everything possible to help them. I was finally seen around 6:35pm, embarrassed by the fact that my emails were not going through for her to process me. She kept repeating the words “we are going to make sure we get what you need. Don’t worry. I got you.” The upmost, respected words you could give to a customer. When all was said and done,, I left at 7:30pm, meaning she worked over time and still hadn’t gotten to the woman behind me. The entire experience was great due to her positive attitude and humble approach to the challenges. It was refreshing to see some one care as much as she did, and had a smile on her face the entire time.

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  Response from the owner

  Thank you for your wonderful 5-star review, Alyssa! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

More reviews (31)