Cash Store Southwest Pkwy, Wichita Falls, Texas

Cash Store Reviews

2.7 stars based on 5 reviews

Featured Comments:

• D

  Delbert Wms

  5.0

  Great people to get loan from very nice people working there I have had several loans there I would definitely recommend there services

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  Response from the owner

  Thanks, Delbert! That means a lot to us!

• T

  Terry Taylor

  1.0

  I borrowed 540.00 from the cash store in Wichita Falls Texas, this was my second time to do so. I borrowed from them previously about two or more years ago and had no problem. My payment is due second payment on this loan is due today but I told the klutz I got paid on the 3rd and she didn’t have a problem with that when she was loaning me the money but when I called her to remind her I get paid on the 3rd not the 2nd the only option I have is to go to the store and refinance my loan $79 dollars for being 6 hours late I think not since I told her upfront I got paid on the 3rd of each month. I am paying back over and over the amount in interest, you think a few hours grace would be good public relations I’m not trying to beat them out of the money and treating people like they are mindless and disrespectful is to much. I wouldn’t borrow money from THE CASH STORE even if I had to starve. My suggestion is for THE CASH STORE to get employees better suited for the job, and maybe you would have more repeat business. I’m not going to refinance my loan

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  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• J

  Jonathan Gillard

  1.0

  I don’t recommend this place, very disrespectful don’t understand what it means to take time to apply for loan. Terrible interest rates! Exhaust all recourses before going here!

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  Response from the owner

  We're sorry to hear you don't have a high opinion of our services. We have passed your experience with your staff along to the appropriate members of our team. APR stands for "Annual Percentage Rate" and shows you the rate of interest you would end up paying if your loan was left outstanding (and accruing interest) for an entire year. By paying back your loan on time, as the Cash Store encourages you to do, your loan fees will likely end up being cheaper than the costs of a bounced check, overdraft fees, a missed credit card payment, or a neglected bill. Please feel free to reach out to us with any further questions or concerns.

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