Cash Store Kelly Joe Smith Rd, Porter, Texas

Cash Store Reviews

3.6 stars based on 17 reviews

Featured Comments:

• K

  Katt Hickman

  5.0

  Me and my husband had gone up there & the entire process was completely professional and very quick. Maybe took 15 minutes for the entire thing. The facility was spotless and clean. They completely worked with us on payments and the amount and did everything they could to help us. We set up an automatic withdraw for the payment but we still get a call two days prior to make sure that we are able to pay that payment or if we needed extra time. Which I think is an extra mile on their part. A absolutely huge thank you to Erik, Apryl, & Cassie.

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  Response from the owner

  Thank you for your fabulous 5-star review, Katt! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for your review and have a great day!

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  Linda Gilmore

  1.0

  We have dealt with these people for 1 yr and when the two girls were there we didn't have any problems.They were always helpful.Now recently we have a problem with them.I will pay off my loans and never go in there to get another loan.They called today and at first they told me my loan was due on the third.mine and my husband's loan always fall on the 3rdwell today they said his loan payment was today.so when I called back to pay it they told me my was due tommorow.They can't seem to get there stuff together any more.I will never recommend any body to them .

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  Response from the owner

  We were very concerned to read your review. If possible, could you please give us a call at 1-855-279-2205 to speak with one of our Customer Service Representatives? We take customer service very seriously and would like to find out more about the nature of your experience.

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  Kelsi Aliyas

  5.0

  I had tons of questions and the store manager Briyonna was beyond helpful! The girls in there are always super kind and knowledgeable. You’ll never catch me at a different location!

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  Response from the owner

  Thank you for sharing your experience with Briyonna, Kelsi! We're so happy to hear that our team at Porter is taking such great care of our friends in the community - and we're glad we could be of service to you. Have a wonderful day!

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