Centennial Bank W Main St, Cabot, Arkansas

Centennial Bank Reviews

2.3 stars based on 6 reviews

Featured Comments:

• M

  Mike Harmon

  5.0

  Starting to cooperate with customers more.

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  Response from the owner

  Hi Mike, thank you so much for the review. We look forward to seeing you again soon!

• f

  frosty fortnite

  1.0

  Been using this bank for several years.. and have no choice but to switch!! Unable to call customer service without being on hold for hours now used to be able to talk to someone in 10 minutes. And I live in cabot and only one bank which is in Jacksonville is open on Saturday

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  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• M

  Madeline Greenwood

  1.0

  Their ATM said I withdrew 700$ but would not give me any money even though it charged my card. When I went inside GINA acted like my problem was not good enough for her. She eventually after an hour decided she would balance the ATM only to find out that I was telling the truth. When I tried to find out from her what I needed to do to get my money back(which she DID NOT want to tell me) she admitted the banks wrong doing but said there was nothing they could do about it and it was up to me to try to convince my card holder that I never got any cash from centennial. GINA was very unprofessional and rude and even butt into a personal conversation I was having with my mother, making the matters worse. This is the worst bank I’ve ever been to.

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  Response from the owner

  Madeline, Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

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