Centennial Bank Overseas Hwy, Marathon, Florida

Centennial Bank Reviews

3.7 stars based on 3 reviews

Featured Comments:

• B

  Benjamin Sage

  5.0

  First time in this branch and it was awesome! Maria was fantastic and we even shared a couple coin stories. Will definitely be going back.

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  Response from the owner

  We appreciate the positive feedback. It means a lot. We look forward to seeing you again soon!

• r

  rae

  1.0

  I’ve never had any problems with anybody at Centennial until I spoke to a man on the phone whos name was TJ. I had a question about an overdraft fee and he had explained it but I wasn’t understanding why it was overdrafting when I had the money in my account for the purchase and then I no longer had the money in my account because from that transaction it was taken out right away and I was not negative. Then he continued by trying to talk over me while I was asking a question so i could understand, in a very rude way saying “You don’t listen do you ? That’s great .. Maybe if you listened to what i’m trying to tell you instead of ignoring me you would understand what i’m telling you” I had no words for what he said and continued to let him speak. Yes I was confused but I did not understand and was not ignoring what he was explaining I was just trying to understand the reason completely! There was NO reason for him to get a bad attitude over it! I was not a rude customer for him to speak to me the way he did. Very irritated and disappointed that I can’t call asking about my own account without getting treating like i’m stupid for not understanding something right away.

• A

  Alyssa Hoyer

  1.0

  Always a nightmare to have to deal with. Closed all of my accounts after three years of nothing but problems! Sub-par ATMs, customer service, and "mobile banking".

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  Response from the owner

  We apologize you feel this way Alyssa.