Central Bank & Trust Co. W Vine St, Lexington, Kentucky

Central Bank & Trust Co. Reviews

3.3 stars based on 10 reviews

Featured Comments:

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  Nishaan Sandhu

  5.0

  This bank is legitimately the BEST bank in Lexington. You always get a human when you call and the staff seems happy to work there, which says a lot. They have superb (SUPERB) customer support, service and all the amenities a big bank would have. Only it’s better because it’s not corporate and they actually care. Their offices are beautiful and welcoming - great for everyone. I think the morale and mood of employees often reflects the morale of the bank and the caliber of interactions they encounter from their clients experience. This place is legit. They offer QBX files (for accounting), options for no fee banking and all in one statements (checks and account statements). I’m so glad someone referred me to them (they worked in an accountants office) and hope that you enjoy them too - for real. You will Be so happy. You’re welcome ;) :D

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  Response from the owner

  Hi Nishaan - Thank you for taking the time to write this thoughtful review! It's great to hear that you've had such a positive experience with Central Bank, and we will be sure to pass your note along to the banking center staff. Thanks, again!

• K

  Kayla Middleton

  1.0

  place is horrible to deal with!!

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  Response from the owner

  Hi Kayla - We are so sorry to hear about your negative experience and appreciate you bringing this to our attention. Please give us a call at 859-253-6136 at your earliest convenience. We look forward to speaking with you soon.

• E

  Emma Cummins

  1.0

  no sign for event parking and when i pull in i get screamed at that i’m not paying and am basically harassed by this woman sitting in a car not even out where i can see her. she keeps screaming at me asking where i’m going when i had no idea she was there to take my money bc she was sitting in a car. i really think this women needs to be fired. maybe she should be out of her car instead of screaming. you can park so much closer to rupp without being screamed at and for way cheaper. i would definitely give negative stars if i could.

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  Response from the owner

  Hi Emma - We are sorry to hear about your negative experience with parking last night. While Central Bank is not responsible for event parking, we will be sure to pass your note along to building management.

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