Central National Bank Drive Up Branch W 6th St, Junction City, Kansas

Central National Bank Drive Up Branch Reviews

3.0 stars based on 3 reviews

Featured Comments:

• J

  Jason Cartwright

  5.0

  Opened my business account and it has been nothing short of excellent thank you ladies

• R

  Robert Oberle

  1.0

  Went into the back to exchange paper bills for quarters and was told they would not do it because I didn't have an account with them. What a joke. I understand not cashing checks but I have never heard this before. Good news is I'll also never have an account with them. That's just crummy service.

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  Response from the owner

  Thank you for your feedback, Robert.

• N

  Niki Parrish

  1.0

  I opened a checking account here within the last month, and it wasn’t off to a good start. The young lady who opened my account was unpleasant to be around; she always had an attitude or hateful appearance and the energy of the room was awkward in her presence. You weren’t able to set up your own e-statements or online banking; they had to do it for you. Right before I was planning on closing my account, I was charged a fee for using their bill pay service, which I hadn’t been using to begin with. While in the bank explaining the wrongful charge, they were understanding and aware the charge was made in error. I was told by one of the tellers they would refund the charge, but then, when they thought I wasn’t paying attention because I was looking at my phone, teller a told teller b I was closing my account entirely, and on the sly they decided that was reason enough to be deceiving and not refund the false charge to my account.

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  Response from the owner

  Thank you for your feedback! We will pass this complaint along internally and someone will reach out to you soon.