Charlotte Metro Credit Union Ardrey Kell Rd, Charlotte, North Carolina

Charlotte Metro Credit Union Reviews

3.8 stars based on 10 reviews

Featured Comments:

• j

  jalisagriffin91

  4.0

  Been with this bank for a few years now. Had an experience here a few months back that was more than what I was expecting. Cody really went ABOVEEEEE and beyond for me and in the banking industry you really don't come across folks who do those kinds of things. Bless him and his family.

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  Response from the owner

  We're thrilled to hear you had such a wonderful experience with our staff! Thank you for such a good review and - more importantly - thanks for being such a valued member and allowing us to be your financial partner. - Your friends at Charlotte Metro

• E

  Ethical Mindset

  1.0

  I had to call the 888 number on the back of the card, since no one at this location would answer the phone. I was inquiring about a secured credit card. I would have loved to get more info about but "there was no time". A call back from someone would have been wonderful, but I was told the likelihood of that was a no. Going into a location without an appointment is definitely a no for me. There's no telling how long I'd be sitting there looking like a lost puppy. Thank you CMCU for your absolutely amazing customer service. You all are really showing how much you value your customers.

• Y

  Yami Siesel

  1.0

  Do people not want to work anymore? Just went to the branch to find out why a wire transfer to CMCU was not showing up in my balance. Lady in the office was truly useless. I handed her the confirmation and she didn’t even look at it. She Didn’t verify even the account and routing numbers. When I asked her is everything correct she answered oh I didn’t look at the account number.. seriously lady? I’ve been a client here 10 years but now I think it’s time to move on.. You learn a lot about a place when things go wrong.. It felt like she could care less about me even though it was a 200 k wire.

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