Chase Bank N Sunrise Blvd, Surprise, Arizona

Chase Bank Reviews

4.3 stars based on 4 reviews

Featured Comments:

• D

  Dan Jacob

  5.0

  We we scammed last week. The staff there came to our rescue and saved us a lot of money!

• M

  M. B. Meyer

  5.0

  I love going to this branch! The ladies that work there are so professional and helpful. It so easy these days to manage your money online via mobile apps that interacting with real humans for banking seems so obsolete. The reality is that we NEED real human being bankers, tellers, and loan officers to do the types of things you just can't have done while banking online. The location of this branch is very convenient and all of the employees there are so patient and kind & they really go the extra mile for their customers. Thanks to the ladies who are working so hard at the branch especially during these crazy times. Your efforts are noticed and appreciated very much! If we ever see a day when banks no longer have in-person services it would be a very sad day. I hope the folks at corporate Chase know how important real human interactions are to local branch customers. You all are jewels in the crown of Chase bank ;-)

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  Matt Voegtli

  1.0

  Don't bank here. Chase is very awful. I was locked out of my account and it was closed for an unknown reason. They would not tell me why they made this decision. Then they refused to give my money and I am still waiting to receive it. They also could not tell me the status of account that were running through it. The staff has been less than helpful and unable to answer basically any question. I have been dealing with this now for several hours with no resolution. Bring your business somewhere else. I have three other bank accounts with different banks and have never experienced anything like this.

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