Chase Bank E Bell Rd, Scottsdale, Arizona

Chase Bank Reviews

3.0 stars based on 22 reviews

Featured Comments:

• V

  Viq Mohammed

  5.0

  Mina Caldwell is a great relationship banker. I see her go extra miles to achieve customer satisfaction. My recent and first visit to chase (this branch) was quite well and Mina not only answered all my questions but also suggested the best possible way to do the banking with chase that benefited me. And I do believe that the staff at this branch is as good as Mina. Note: Never judge people/business based on other's reviews/opinions, go and experience yourself.

• L

  Lu Holland

  1.0

  Terrible branch. I have several Private Client accounts at Chase. While cleaning out my fathers home after his passing, came across large amounts of loose change. Went into this branch to try and deposit. Waited to speak with the Private Client banker for help. There was a woman acting as gate keeper for the banker and when I explained why I was there and the circumstances she could not have been more rude. I didn’t even finish my explanation before she told me to go get in line for the tellers. When I explained that it was loose she said that they couldn’t take it unless it was rolled. No apology, no kindness, no sympathy. Then she simply looked at me until I turned around and left, practically in tears. Meanwhile, the banker in his office sat there and watched the whole thing. It’s hard enough going through difficult circumstances without rudeness on top of it. I called my other bank (US Bank) and they told me to bring it in that they would send it to their vault for counting and deposit free of charge.

• E

  Edward Fish

  3.0

  This bank was my favorite bank until today. Todays transactions was treated with total disrespected after doing same thing for 5 years. ☹ However, this bank is still my bank.

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