Chase Bank E Park Ave, Long Beach, New York

Chase Bank Reviews

3.6 stars based on 10 reviews

Featured Comments:

• P

  Paul Cannizzaro

  5.0

  Excellent through and through. Most branches I reach out by phone have trouble answering their phones. This one always picks up the phone on first call. Furthermore, I worked with a representative named Ryan K. He was seriously awesome. Friendly and professional, Ryan helped make my experience at this branch go as smoothly as possible. Also went above and beyond by helping me sort out an issue with my account that my typical branch (Mineola location) completely dropped the ball on. Can't thank him enough

• J

  James Staubitser

  1.0

  Very disappointed in the service given to their customers. Living in Long Beach I needed something notarized in a emergency. I looked to see who in town was a notary. I found one at the UPS store. My luck their notary was not in. They said go to Chase next door. I said ok great. Being a chase customer I was relieved. I walk in bank and was greeted by a young man with a clip board. I was told that the only appointment was at 3:30 PM. That was 2 1/2 hours away. I explained that I had to have this done asap. I also explained that I am a chase customer with five lines of credit. Didn’t matter to this young man. I have just lost all faith in Chase Bank. It was a one page document and the notary was 20 feet away. The notary had a customer at her desk. I was not looking for it to get done While she had a customer. I explained that I was a customer it didn’t mean anything to this young man. The only person with compassion was the lady from the island Park branch. She asked me who I didn’t banking with at this branch. Why would you ask that??? Oh I see if I knew someone I could get it done. That’s horrible customer service. Rest assured my 5 lines of credit with chase will be cancelled by the end of the day. Why would I give business to a bank that can’t even help a customer?? Upon cancelling my accounts I will def make sure everyone at Chase knows. This would have taken 3 minutes. Maybe Chase branch in Long Beach should do some refresher training.. Jim Staubitser

• B

  Brittany Moreno

  1.0

  Worst bank ever. Wont give me my money back.

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