Chase Bank Old Country Rd, Mineola, New York

Chase Bank Reviews

4.1 stars based on 8 reviews

Featured Comments:

• R

  Ronit Malekan

  5.0

  Mike is awesome and answered our call today (11/06/18) instead of letting it roll over to the answering device. Some banks do that and it's so annoying when you have a simple question that doesn't need a run-around!

• H

  Henna Fossatti

  1.0

  Staff chats with each other, makes clients wait to handle banking. Worst bank that doesn’t value clients time!

• A

  Abhishek Singhal

  1.0

  Had really bad experience at this branch. We called in and went to open a safe deposit. We were told on phone it would rata few minutes. When we arrived, the person in charge of safe deposit box was apparently on phone with another client and made us wait for over an hour. Nobody told us that you would have to wait so long. Professional courtesy dictates to let us know the wait time. We had plans for the day and our time was not valued. When we decided to leave after an hour, we were told to wait for another 20 minutes. We left without opening a safe deposit box. It's evident that they serve existing clients (bird in hand) with high net worth first and take liberties with new customer who only needs to open a safe deposit box. Such non professional and biased, discriminatory behavior is condemned. Never going back there!

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