Chase Bank Hillside Ave, New Hyde Park, New York

Chase Bank Reviews

3.1 stars based on 25 reviews

Featured Comments:

• J

  John Munoz

  5.0

  Love coming to this bank. I always feel welcomed. everyone is so nice .One exemplary agent is Nayna Doshi. She is the epitome of what customer service should be. She is always pleasant and fulfills all my orders and requests. Thank you Chase for hiring such wonderful agents.

• S

  Sarah Lin

  1.0

  I was trying to do a wire. First I tried online, it says it's out of my wire limit. Then I called chase to increase limit. the rep said she can't do it. What? Then I went to local office to do the wire, local! they took my bank card and drivers license. then they have to call to see if something is right. I waited more than half an hour. eventually she give me a document saying the wire will be done by the day. I thought it's over. But! by end of the day I checked my account, the money still in the account! More drama coming. Then I called customer service again. Rep told me it's in fraud team. they will call me back. One female rep called me back. All she wanted to do is to fail me in verification. She asked me security questions. First question, I am a hundred percent sure my answer is correct becuase it's my previous address. The second and third question was something more than 15 years ago. I am not sure about my answers but I tried my best. Then she said none of my answer was correct! What?! What's wrong with Chase. I am deeply disappointed. I did the wire locally, they already checked my DL. Why do you want to make the process so difficult, Chase? One more question I asked is if I did not have called, will my wire go through? She said in a tone like mocking, it may get approved or may not get approved. What a helpful answer! Speechless

• D

  Diksha Singh

  1.0

  So bad experience I was like waiting and sitting for 1 hour because I didn’t make appointment 😪 and everybody’s was ignoring me bad staff

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