Chase Bank Countryside Dr, Columbia City, Indiana

Chase Bank Reviews

3.9 stars based on 8 reviews

Featured Comments:

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  Michael Tassler

  4.0

  I have been a Chase Bank customer for years. No matter which brach I go to, I have had great customer service. ATMs are pretty good and the availability is at most banks for after hours banking. A litte snafu is going on at the Columbia City ATM. It is not there. I hope they bring it back.. I see a lot of other customers leaving and telling me. I hope they get this fixed soon. I tried this last Saturday night. Not ATM.. just for grins and giggles, that Saturday while I was skiing in the parking just seeing how many customers tried the place with the hour of waiting..6 disappointed customers. I talked to a few of them who tried to see the ATM was moved inside. Nope. It is just gone.. I know of at least 7 disappointed customers. I am one of them. Please bring the ATM back for the Columbia City branch. Thank you.

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  Teresa O'Connell

  3.0

  Came to Columbia city Chase branch bank to fax off about 20 pages to do a mortgage modification since my life has changed quite a bit in the last couple of months! Tried calling Chase direct on their 800# but I just don't have any luck with any of them ever helping me out & I've tried numerous times over the last 2 months, even different departments & get treated awful then they hang up on me! What a pain to have my mortgage through them anymore! Maybe things will get better! Update!! Not even a year later they sold my mortgage to a different mortgage company.

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  K P

  5.0

  I experience best customer service all the time. Friendly Staff.

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