Chase Bank OH Sunbury, Ohio

Chase Bank Reviews

2.7 stars based on 6 reviews

Featured Comments:

• C

  Caio Hermann

  1.0

  The branch itself is nicely furnished, clean and spacious. Great parking. The service itself was lousy. There was 4 people working in offices. One of the four had customers inside the office Three were seated without customers. One of the three had an appointment set for 3:30pm. (45 minutes after our arrival). One of the three approached and asked if we had been helped. We stated we had not. We were then asked what we were there for today. I wish i would have said i was there to apply for a loan or open a new account. When i advised we were there to make some changes to a couple of existing accounts i was told "um, let me see if someones available to help you with that". A couple of minutes later i was asked to come back at a later time or date, and/or schedule an appointment online for a future appointment. Its horrible that i was first asked what i was there to do that day in order to determine if someone was willing to assist us in that moment. I work nights and days, I have extremely limited time off, and very seldom can i coordinate that time off with my wife. As i previously mentioned, i wish i would have said i was there to open an account or apply for a loan. Do better Chase, do better. I have been a customer since approximately 2006, with a few personal checking accounts, savings, lines of credit & business accounts.

• A

  Alan Ayers

  2.0

  Chase has good technology, mediocre customer services, and I always run into hassle with the Sunbury branch. If I have something I really need to get done, then it's worth driving to Westerville or Polaris because that's likely where I'm going to end up anyway. The manager at this Chase makes up her own policies that aren't corporate policies at all.

• K

  Kelly Britton

  1.0

  Outside ATM is closest to 43031 where CHASE took our only branch and ATM away. Always out of service, then the inside ATM just malfunctioned and basically ate $40. Of course the 1-800 CHASE people can't help/don't care, it's after hours!!

More reviews (3)