Chase Bank Andover St, Peabody, Massachusetts

Chase Bank Reviews

3.2 stars based on 10 reviews

Featured Comments:

• k

  kathleen hurley

  5.0

  Incredible custom service. Raul Guevara & Anthony Silvio. This bank is modern. The entire staff is professional. I'm over 65. This is how banking should be & is in Peabody. Thank you.

• B

  BL Z

  1.0

  I wish I read the review before coming into this branch. Seems that they overall have a discriminatory vibe. I was immediately judged walking into the branch, there was no friendly smile or welcome. At one point I heard the teller tell the other teller that she “guessed I do have the funds” in my own account when asking for a bankers check. I was asked for a second photo ID.. after she whispered this.. then after providing a SECOND ID, she asked for the manager to come and approve. The dead look into my soul bothers me to this day. I’ve never felt so dirty in my life. This woman was also training a new employee.. the cycle continues. Extremely condescending. When I called to report, the initial response is that she might be having a bad day. Well, I put down my senior dog that day… so what are we comparing here? I’m not in a customer facing job, and if that’s the case, either Chase needs to a better job supporting the mental health of their employees or don’t come in that day. Who is the client here? Side note, I was also declined for a credit card but my other bank asked if I wanted to increase my limit. Who knows what algorithms they have.

• K

  Katherine Rodriguez

  1.0

  Bank teller was extremely rude and was throwing micro aggressions to my mother. Hoping chase employees realize minorities need respect as well.

More reviews (7)