Chase Bank S Cicero Ave, Oak Lawn, Illinois

Chase Bank Reviews

3.4 stars based on 17 reviews

Featured Comments:

• K

  Ken

  5.0

  7/21/22 Changing my review, bank rep Aida was very helpful. My debit card got skimmed and purchases were made in Ohio. After an exhausting call dealing with Chase's fraud department which said there was a temporary password that was sent to a phone and they cannot tell me to which number or if it was my phone, they also stated that the chip was not used, which should have been a clear indication that the card was skimmed. I had to prove through a series of text, pictures and messages to show where I was actually at on the day and time of the incident. Aida was there every step of the way. For that she gets appriasing review. Chase a -1, I felt like a criminal being investigated when they reversed the charge and now I had to jump through all of these hoops to prove where I was at and that it was not possible for me to be in IL and OH at the same time. Been with them since 1992, I'm considering other financial institutions in light of how I was treated by their customer service at corporate.

• S

  Sal Fuentes

  1.0

  I have 7 accounts here for me and my kids.. wanted to open 1 more, everyone was too busy to help, even the teller seemed like she had an attitude when i asked for help… they went to go ask a lady in the glass office she looked over at me and told the girl no that shes too busy… i think its time to take my business elsewhere.

• J

  Joy

  5.0

  I don't really have any problems with this bank or ATM I definitely recommend you come here for your banking needs.

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