Chase Bank E Broad St, Westfield, New Jersey

Chase Bank Reviews

2.6 stars based on 13 reviews

Featured Comments:

• S

  Sheldon Gertel

  5.0

  I experienced fantastic customer service today, 10/26/2021, at this branch. Camilo Gomez assisted me in opening up a new account. He was creative and aggressive in putting me in the best position possible to make my money grow. He thought outside-the-box and efficiently answered all of my questions. In addition, the teller Chloe was probably the hardest working teller I've seen in 30 years of banking. I thought she had 4 arms and 3 legs she was working so hard today. Give that girl a raise Chase Bank!!

• S

  Sarah Beth Andrews

  1.0

  On Friday I went to this branch to open up a savings account and deposit a check. There was no one available to help and I was told I would have to make an appointment. Fine. A teller made an appointment for me for the following day at noon and was told the name of the person I would be working with. When I arrived Saturday for my appointment the person I had been assigned to was not even working and once again no was available. All they said was they didn’t know why I was assigned to that person and did not offer an apology or a solution. This was the worst customer service I’ve ever experienced at a bank and I’ll gladly be taking my business somewhere else.

• R

  Rajib Sarkar

  1.0

  Very rude people. Does not treat clients nicely. I have been to other locations and they are great.

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