Chase Bank Plaza Dr, Secaucus, New Jersey

Chase Bank Reviews

2.5 stars based on 18 reviews

Featured Comments:

• H

  Hudson Bread

  5.0

  Personnel is always pleasant & prompt.

• L

  Lemarc Lemarc

  1.0

  Absolutely horrible service from the tellers to the manager went in for a withdrawal I had my card ,ID, pin I can even tell u my past transactions for last 2 weeks now never ever have I had to get a code sent to my phone with a pin to read back to get my money never been with chase 10 years I can understand fully if I had no documents or no card or not knowing my pin they didn't want to give me my withdrawal request and was very nasty about it this day I left my phone home luckily my wife was home and she was able to give me the code , but what if I lost my phone completely and I needed that money at that moment was very important I had everything I needed I never had that happen I bank weekly I felt so disrespected by the staff mad me feel as if I was trying to scam would not find any options to help me what so ever and the attitude of the staff was unbelievably unprofessional say what you want but they made me feel because I was black and I had a sweatsuit on like they looked at me a certain way and didn't want to help me terrible service something needs to be done here you mean to tell me with I'd my pin my card and me knowing all my transactions you cant withdraw my money to me reediculous

• A

  Aashrith H. Govindraj

  1.0

  Horrible customer service. The banker was irritated when I walked in to the bank and she was open about her disdain of having to help customers. The way in which the message was communicated was bad and it left an awful impression about Chase bank.

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