Chase Bank Antonio Pkwy, Rancho Santa Margarita, California

Chase Bank Reviews

2.3 stars based on 15 reviews

Featured Comments:

• A

  AF Patrol Inc

  5.0

  I recently went in to take care of some transactions and Kathleen was the one whole helped me . She was very helpful and fast. Just wanted to say thank you for everything.

• J

  Jeffrey Reynolds

  1.0

  CUSTOMERS BEWARE!!! I have been banking with this institution for a little over 3 years now and have had my employer direct deposit my checks straight into my account with no issues EVER...until today! I went to my local Chase Bank here in RSM and it was thee final straw that broke the camels back so to speak. I AM DONE w Chase forever. They would not even allow me have $20 back from a check that is just under $3,000. I have a history with them, I am in great standing, have had my employer direct depot my checks for years and I cant even get $20 while the rest of the funds are verified or on hold till it hits my account tomorrow or Monday the following business day. My own bank instead of giving me $20 of my own hard earned money advised me to maybe go to Bank of America where they would charge a $10 fee to cash my own check. It blew me away that they instead of giving me $20 of my own money, not on a loan obviously, they would send me to their biggest competitor to do my banking business!? Insane!!! I am writing this just put it out there incase anyone in my shoes decides to go to Chase bank here in RSM only to find out the institution you have had a relationship with for years is gonna turn you around and suggest you go else where. CHASE BANK yes they are good if you are getting back on your feet and you need to open an account so you live in the year 2022 however it comes at hefty cost. YOUR TIME, YOUR ENERGY, YOUR EMOTION, etc...you will pay Chase with that form of currency. ALL IN ALL...if you can....go anywhere BUT Chase, please!

• M

  Mark Michno

  1.0

  Lady was super condescending and rude, long term customer treated me like dirt. Way to treat a customer , probably going to close my account after this . I did close the account, I no longer bank with Chase due to this.

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