Chase Bank Main St, Huntington Beach, California

Chase Bank Reviews

3.8 stars based on 8 reviews

Featured Comments:

• J

  Joshua Pannell

  5.0

  Let me first share that this review is in no way a reflection of the previous 50 minutes I spent on hold before being somehow redirected to a department I could not understand and then placed back on hold. We all know call centers to begin with are a nightmare, so why should Chase be any different. I digress. Back to my raving review of this Chase branch location! Marilou (VP Branch Manager) warmly greeted me when I entered which I exchanged while explaining my "new and interesting" situation with a deposit. She heard my narrative of the deposit and without placating me or feeding me a bunch of custoner service scripted jargon explained what happened and what the outcomes could be, and with my approval went to do whst she needed to. While waiting, Elliott (AVP Private Cliebt Banker) chatted with me while remaining relavant to my visit and was very informative! Elliott also provided me follow up actions for first thing Monday😉 My situation has not resolved as of yet (due to no fault of any persons or entity just the systems themselves and that is reassuring) and that is okay because I believe the information and follow up to be accurate and I left with a while lot more understanding than when I walked in. Thank you both!

• T

  Taiz Ortega

  5.0

  I went in to set up my first ever bank account. Though it took a bit of time, everyone was extremely helpful and are very qualified at what they do. Thank you for the great service!

• J

  Joti Ghuman

  5.0

  Small branch with very helpful staff

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