Christian Johnson Home Loans Monticello Ave, Dallas, Texas

Christian Johnson Home Loans Reviews

5.0 stars based on 68 reviews

Featured Comments:

• S

  Steven Torres , Realtor

  5.0

  Jose was truly amazing! He was extremely professional in all his communication and he was fast to respond to all of our questions. We had probably one of the most unique cases and a lot of variables but Jose managed it extremely well and kept us confident during all the uncertainties. He was very knowledgeable of his products and was always thinking outside the box. We are grateful to Jose and his team for helping us get our beautiful home in Florida! I will definitely keep recommending Jose to my clients and for all my future investments. Thank you!

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  Response from the owner

  WOW, Steven, Thank you so much for your kind words. We are so grateful to have Jose on the team and so glad your experience was 10/10. Thank you for sharing!!

• R

  Realestatekac Curtis

  1.0

  Put my clients well being in jeopardy and made silly decisions. Never again

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  Response from the owner

  Kelly, Thank you for sharing your feedback. I apologize that you had such a negative experience. This is an uncommon instance but we are aware that yours in particular did not meet expectations. We are grateful you brought the issue to our attention as this will help us strive to do better in the future. We are glad that your clients were able to get the help they need - that, in the end, is the ultimate goal and we are glad they were taken care of. We are normally known for our exceptional customer service and we regret that we missed the mark. We are gutted that we could not meet you and your clients’ needs in this transaction. I’m sorry. As you can see from our other reviews, we are known for exceptional service and care deeply about our customers. We can’t fix the past but you have my personal commitment to improve upon every customer experience and to learn from our mistake here. Regards, Christian

• L

  Luz Cantu

  5.0

  I was referred to Dave Smith through my realtor Angel Chavez with Keller Williams. Dave went above and beyond in helping me purchase a home. He was attentive, patient, and extremely knowledgable throughout the whole process. I had previous experiences with loaning officers ghosting me and I’m happy that Dave took the time to work with me and get me into my dream home. I wouldn’t have been able to do it without him. Thanks so much, Dave! :)

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  Response from the owner

  Luz, thank you so much for taking the time to share your review. We are so grateful you had a positive experience with us and Dave. Dave is a rockstar! What is always most important to us at the Christian Johnson Group is that you felt like the process was stress-free and easy. And it sounds like you are in your dream home now. We couldn't be happier! Thank you for giving us the opportunity.

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