Citi Contra Costa Blvd, Pleasant Hill, California

Citi Reviews

1.6 stars based on 10 reviews

Featured Comments:

• A

  Amy Palmer

  4.0

  4/23/13 VERY FRIENDLY BANKING I try to avoid cheating on the Citibank by my home (on Treat). I bank there mostly because it's convenient on my way to or from work. I use this bank only for the office business account. I do not have a personal account with Citibank, but I am inside a branch 2-3 times a week. The Treat branch has been consistently wonderful, and we've had two appalling experiences in Walnut Creek (lost deposits). This was my first time inside this branch. I parked in the lot out front shared with several other businesses. It's been a while since I've been in this plaza. Probably since I took my ASVAB at the Naval recruiting station back in 2000ish. While reminiscing, I locked my car and shut the door, purse still on the front seat; keys in purse!! #$%& me! A kind stranger saw me breaking into the back of my Explorer and he offered a helpful hand. Together, we retrieved my keys. By the time I got in to the bank I was hot and a little dirty. Thank goodness there was no line because I'd left my patience somewhere outside. The teller was polite, professional and even complimented my shirt. I needed that since I felt so hot and gross. This location is too out of my way to return on a regular basis, but if it's convenient again at least I won't have to worry about having any problems.

• J

  Johnny Lopez

  1.0

  It's truly a bad place for banking. I read the comments below and I went anyways. This bank branch is truly bad service and poor staff training. They make their own rules, way different from other Citibanks. Not sure if that is normal with Asian culture (most employees are Asian), but this branch does not have any customer service at all. They treat their clients terrible as much as I could witness. I hope this changes soon.

• P

  Phillip Tucker

  1.0

  By far,the worst customer service I've ever experienced in my life....

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