Citizens Bank Twelve Mile Rd, Warren, Michigan

Citizens Bank Reviews

2.1 stars based on 8 reviews

Featured Comments:

• C

  Courtney Tamaro

  5.0

  The branch manager, Mahfuja, is willing to take the time to understand the concerns of her clients and do what's necessary to correct their problems. This is the type of branch you will want to patron if you are having any sort of issue with your banking and they will take care of you.

• A

  Agst Wst

  1.0

  Worst bank I’ve ever been to. I’ve waited over 1 month for them to reprint me a debit card because they misspelled my name on the original one. They banker in training Samir verbatim told me he would “terrorize my account” if I don’t pronounce his name right. He’s honestly a risk to members personal accounts and they are sloppy with people’s personal information. They’ve claimed they’ve had numerous people in training and the line is always out the door. Honestly my biggest fear is somebody like Samir having access to my accounts. Citizens bank, please do something about this. I’ve spoken with Christine at this location and she always has some sort of justification for him. Her organizational skills are a whole other monster I’m not willing to get into. Please do something about your employees citizens bank. Huntington bank does not treat their customers like this. I made the mistake of opening my business account with you guys which I will be closing ASAP!!! Beware of this place.

• K

  Kimberly Prieur

  1.0

  Worst branch EVER! Staff is SLOW and VERY RUDE. HORRIBLE customer service. Branch manager is no help just full of excuses. Needs to be closed down!!!! Will not go back, I will go 5 miles out of my way rather than come here

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