Citizens Bank Harvard St, Brookline, Massachusetts

Citizens Bank Reviews

2.5 stars based on 10 reviews

Featured Comments:

• A

  Ata yılmaz

  5.0

  Thanks to everyone ( especially belle) for helping me out . Wonderfull people very satisfied.

• I

  Irvin Johnson

  1.0

  Called them to simply help me get my online account sorted and needed some information and the lady who answer was very condescending and rude as well as the manager I think his name is Rob. They are all jerks at that location. Worst set of citizens bank employees I've ever encountered. They need to fire all of them. I wish I could give them negative stars they do not deserve even 1.

• N

  Nelly Ville

  1.0

  Just went In there for some quarters. Not asking for free quarters, I have an account with Citizens. The lady wearing earbuds and glasses, don't know name since she doesn't wear a name tag, tells me I can only have $10 worth. Which it is what it is, but then tells me she can't give me any cause there isn't any, and good bye. I ask her "when might they might have some more". She gets up and asks the cashier next to her for quarters, who then pulls out about 100$-$200 worth and repeats I can only have one. Fine. I ask. "Would you not have simply asked her if she had any, if I didn't ask you the question". She gets upset that I dared to ask her to do her job and tells me "good day sir" Horrible horrible customer service. The lady was caramel complected wearing ear buds and no name tag, for obvious reasons. Pathetic excuse for customer service.

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