Community Financial Credit Union Commerce Blvd, Gaylord, Michigan

Community Financial Credit Union Reviews

3.8 stars based on 5 reviews

Featured Comments:

• P

  Paul Ellinger

  5.0

  The people here are SUPER nice. We worked with Shari and she ROCKS! Sorry I can't provide inside pics (not supposed to inside a bank), but know that it is spacious, well laid out and virus conscious without losing the warmth of customer service. Tha KS for my son's new bank card!

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  Response from the owner

  Hello Paul. We’re happy to hear about your experience with Shari and our Gaylord branch! Thank you for choosing Community Financial Credit Union for your family's banking needs. Have a great Fourth of July!

• J

  Jeffrey Gorno

  2.0

  Home Office has horrible customer service. The branches are excellent.

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  Response from the owner

  Hello Jeffery. We are sorry to learn about your experience as we strive to provide the best possible service to our members. Thank you for your feedback and for choosing Community Financial for your banking needs.

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  Nunya Bidness

  1.0

  Had them my whole 37 plus years of life, multiple loans and tons of money spent in interest to them from my loans/auto purchases etc. They used to be a great bank, and would always be there when needed. But now not only are your treated poor and so many new people in and out you feel like just a number here now. The icing on the cake was even after all these years, one day I needed a cashiers check, and they wouldn't even waive the $5.00 fee for this and treated me like junk for even asking. Like how dare I expect them to even think about waiving a fee. As the other person mentioned, they just don't work with you at all anymore. I will be closing this account and going with one of the tons of other options out there that put more value to their customers.

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  Response from the owner

  Good afternoon. We value your many years of membership and we would like to discuss this experience with you. Would you please call the branch manager of the Gaylord location, Kelly, at (877) 937-2328, ext. 4010 at your convenience so she can learn more about your visit? We look forward to hearing from you soon.

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