CommunityAmerica Credit Union S Noland Rd, Independence, Missouri

CommunityAmerica Credit Union Reviews

3.8 stars based on 26 reviews

Featured Comments:

• D

  David Roberson

  5.0

  Great experience, love the layout inside it makes things flow faster and quickly resolved my issue in less than 5 mins. Going to start going to this location more often.

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  Response from the owner

  Hi David. We are so glad to hear our Noland Road location was able to get you taken care of! We greatly appreciate your 5 star review and kind words and are so lucky to have you as a member!

• A

  April Preston

  1.0

  The new kiosk only banking with a virtual person behind it is terrible, scary and make me feel SUPER uncomfortable. 1: Your back is TO the door when you are standing at a kiosk... turn them around!!! Anyone behind me and/or walking in can see my account balance, watch me type in my social, etc. 2: When the virtual lady speaks to back to you on the kiosk there is no option for an ear phone or even to turn it down, the speaker is on for everyone in the whole bank to hear! And she asked me to repeat back (because I was trying to talk quietly because everyone could hear me too) and repeated my large cash amount I asked for...and then if I wanted it all in 100s' everyone looked my way. Talk about awkward and nice way to get jumped on the way to the car! No privacy, no protection for any customers, we were all super close to each other and I could hear everyone's info, and everyone could hear mine. I will NEVER go back here. If you are worried for employee safety then install bullet proof glass/ and or something else....don't sacrifice the customers privacy and security!!!!

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  Response from the owner

  Hi April. The privacy, safety, and experience of our members is of the utmost importance to us - so we greatly appreciate you sharing your feedback. We have passed your review along to branch manager, James, who would love to give you a call to learn more on your latest visit. Please feel free to give him a call at 816.891.6251 if you would like to chat further. Thank you.

• C

  Caleb Coffman

  5.0

  I've banked here for many years and always recieved excellent service and quick fixes with any issues I might have.

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  Response from the owner

  Thank you so much for the 5 stars and kind words, Caleb. We are so lucky to have you as part of the CommunityAmerica family!

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