ConnectOne Bank Sylvan Ave, Englewood Cliffs, New Jersey

ConnectOne Bank Reviews

3.8 stars based on 3 reviews

Featured Comments:

• o

  ok okok

  1.0

  Walk into this branch and be prepared to feel DISCRIMINATED. I would even say RACIALLY. Denied banking account service for no valid reason. Bank rep. named Maria initially asked inane questions prior to opening account. After seeing my address she asked, "Why are you coming to this bank (Englewood Cliffs) when there are closer banks.?" It went disrespectfully downhill from there. Maria proceeded to scrutinize my business affairs for opening an account. Maria used words such as "We are a big bank...." making a customer feel very unwelcomed to use their services. If you are such a big bank then good luck growing with this type of business practice. I noticed her colleagues leaving the area as she asked more questions. No Witnesses to make you feel very uncomfortable. Unprofessional! DO NOT DO BUSINESS WITH THIS BRANCH!

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  Response from the owner

  We apologize for your experience. This is not the level of service we strive for. Please email us at [email protected] so we can escalate your issue.

• S

  Stacy Maza

  1.0

  Waiting 35 minutes at the drive through is never ok

• M

  Michelle Velasquez

  1.0

  My company uses this bank. Only bank I've ever known that will refuse to cash your check even if their name on your pay check. Very unwelcoming and cold feel. No greeting by anyone when I came in.